• Terms and Conditions

Terms and Conditions

Terms & conditions of sale

The prices shown exclude GST. 

Goods are sold on an ex works basis unless there is an account specific ‘Freight Policy’ in place. Please contact your Sales Representative or Customer Service – 1800 185 102 - for information on these policies. 

All prices and specifications are subject to change without notice. E & O.E.  

All orders are subject to Macnaught Terms of Trade.  

Stock Returns (non-warranty) 

Customers wishing to return goods for any reason must acquire a ‘Return Merchandise Authorisation’ (RMA) number from Macnaught Customer Service – 1800 185 102 – prior to returning any goods. 

All product returning to Macnaught must be marked by a valid RMA number or goods may be returned to sender. 

Unless otherwise agreed, all returns will be subject to a Restocking Fee of 18% of invoiced value. 

Goods being returned must be in saleable condition, including carton and packaging, or RMA may be rejected with no credit applied.  

Unless otherwise agreed, all return freight cost is at customer expense.